As one of the largest retailers in Texas, Walmart aims to provide top-notch customer service. However, the customer service hours at Walmart stores can vary across the state.

If you’re short on time, here’s a quick answer to your question: Most Walmart stores in Texas have customer service desks that close between 10:00 pm and 11:00 pm.

Typical Customer Service Hours at Texas Walmarts

Opening Time

Walmart stores in Texas typically open their customer service desks at the same time as the store’s regular opening hours. The exact opening time may vary depending on the location, but most Walmart stores in Texas open between 6:00 AM and 8:00 AM.

This ensures that customers have access to customer service representatives right from the moment the store opens its doors.

Closing Time

The closing time for customer service at Walmart in Texas generally coincides with the store’s closing hours. Again, the specific closing time may vary depending on the location, but most Walmart stores in Texas close their customer service desks between 9:00 PM and 11:00 PM.

This allows customers to seek assistance or resolve any issues they may have before the store shuts down for the night.

24-Hour Locations

While most Walmart stores in Texas adhere to regular opening and closing hours for their customer service desks, there are a few 24-hour locations where customer service remains available around the clock.

These 24-hour stores ensure that customers can receive assistance at any time, day or night, making it convenient for those with urgent inquiries or concerns.

It’s important to note that these hours are general guidelines and may be subject to change. To get the most accurate and up-to-date information about customer service hours at a specific Walmart store in Texas, it is recommended to visit the official Walmart website and use the store locator tool.

Simply enter the zip code or city name to find the nearest Walmart store and its corresponding customer service hours.

For more information about Walmart’s customer service hours in Texas, you can visit the official Walmart website:

Customer Service Hours for Select Texas Cities


Customer service at Walmart in Houston is available from 8:00 am to 10:00 pm, Monday through Sunday. This means that no matter what day of the week you need assistance, you can count on Walmart’s customer service team to be available during these hours.

Whether you have a question about a product, need help with a return, or require any other type of assistance, the friendly staff at Walmart in Houston will be there to assist you.

San Antonio

In San Antonio, Walmart’s customer service hours are also from 8:00 am to 10:00 pm, seven days a week. This ensures that residents of San Antonio can easily access customer service at Walmart whenever they need it.

Whether you have a question about a product or need help with a return, you can rely on Walmart’s knowledgeable and helpful customer service team in San Antonio to assist you.


For customers in Dallas, Walmart’s customer service hours are from 8:00 am to 10:00 pm, Monday through Sunday. This means that Dallas residents can conveniently visit their local Walmart during these hours to receive assistance with any questions or concerns they may have.

The customer service team at Walmart in Dallas is dedicated to providing exceptional service and ensuring that all customers have a positive shopping experience.


Walmart’s customer service hours in Austin are also from 8:00 am to 10:00 pm, seven days a week. This allows Austin residents to easily access customer service at their local Walmart store whenever they need assistance.

Whether you have a question about a product, need assistance with a return, or require any other type of support, Walmart’s customer service team in Austin is ready to help.

El Paso

Customer service at Walmart in El Paso is available from 8:00 am to 10:00 pm, Monday through Sunday. El Paso residents can rely on Walmart’s customer service team to provide assistance during these hours.

Whether you have a question, need help with a return, or require any other type of support, Walmart in El Paso has friendly and knowledgeable staff members ready to assist you.

It’s important to note that these customer service hours may vary during holidays or special events. It’s always a good idea to check with your local Walmart store or visit their website for the most up-to-date information on customer service hours in your area.

Contacting Walmart Customer Service After Hours

It’s late in the evening, and you have a burning question about a recent purchase you made at Walmart in Texas. But what time does customer service close at Walmart? Don’t worry, because Walmart understands that customer inquiries can arise at any time.

That’s why they offer various options for contacting their customer service even after regular business hours.

24/7 Phone Support

One of the most convenient ways to reach Walmart customer service after hours is through their 24/7 phone support. You can simply dial their toll-free number and speak to a representative who will assist you with your query.

Whether it’s a question about a product, a return, or any other concern, Walmart’s customer service team is available round the clock to help you out. So, even if it’s late at night, don’t hesitate to pick up the phone and dial their customer service number.

Online Chat

If you prefer a more instant and text-based form of communication, Walmart also offers online chat support. By visiting their official website, you can easily initiate a chat session with one of their customer service representatives.

This feature allows you to ask questions, seek assistance, or even make inquiries about specific products or services. The online chat option is a great alternative for those who may not be able to make phone calls or prefer typing out their queries.

Mobile App

Walmart’s mobile app is another convenient way to contact their customer service team after hours. By downloading and installing their app on your smartphone, you can access a range of features, including the ability to contact customer service.

Through the app, you can send messages, submit inquiries, or even make requests for assistance. This option is especially beneficial for those who are always on the go and prefer to communicate via their mobile devices.

So, whether it’s the middle of the night or a busy day, Walmart has made sure that their customer service is accessible to you. With 24/7 phone support, online chat, and their mobile app, you can easily reach out to Walmart after hours and get the assistance you need.

Don’t let the time of day hold you back from resolving any issues or getting the information you require!

In-Store Purchasing and Returns After Customer Service Closes


When customer service closes at Walmart in Texas, there are still options available for in-store purchases and returns. One convenient option is the self-checkout kiosks. These kiosks allow customers to scan and pay for their items without the need for assistance from a cashier.

Self-checkout is available in many Walmart stores and provides a quick and efficient way to complete your purchase, even after customer service closes.

Overnight Stocking

Another option for in-store purchasing at Walmart after customer service closes is to visit the store during its overnight stocking hours. Walmart stores typically restock their shelves overnight to ensure that there are plenty of products available for customers the next day.

While customer service may not be available during these hours, you can still browse the aisles and make your purchases. This can be particularly convenient for those who work late shifts or have busy schedules during regular store hours.

Return Policy

If you need to make a return after customer service closes at Walmart, it’s important to familiarize yourself with their return policy. Walmart has a flexible and customer-friendly return policy that allows for returns within a certain timeframe.

In most cases, you can return items within 90 days of purchase, provided you have a receipt. However, some items may have specific return guidelines, so it’s always a good idea to check the details for each item or category.

You can find more information about Walmart’s return policy on their official website:

Strategies for Getting Walmart Support

Shop Early in the Day

One effective strategy for getting customer support at Walmart is to shop early in the day. By doing so, you can avoid the rush of customers and have a better chance of finding an available associate to assist you.

Walmart stores typically open early in the morning, allowing you to beat the crowds and receive more personalized attention from the staff. Additionally, shopping early may also give you access to freshly stocked items, ensuring a greater selection for your needs.

Call Ahead

If you have specific inquiries or concerns that require assistance from Walmart’s customer service, calling ahead can be a helpful way to ensure that you receive the support you need. By calling the store’s customer service number, you can speak directly to a representative who can provide guidance or answer any questions you may have.

This approach saves time and allows you to gather the information you need before heading to the store. Don’t forget to take note of the representative’s name and any relevant information they provide during the call for future reference.

Use Online Resources

Another convenient strategy for getting Walmart support is to utilize the various online resources available on their website. Walmart offers a comprehensive FAQ section that addresses common customer concerns and provides solutions to frequently encountered issues.

Additionally, their website often features live chat support, allowing you to communicate with a representative in real-time. This can be particularly helpful if you prefer not to make a phone call or if you have a quick question that needs immediate attention.

Furthermore, Walmart’s website also provides access to their customer service email address, allowing you to send detailed inquiries or provide feedback at your convenience. This method can be beneficial if you have a more complex issue that requires a detailed explanation or if you prefer written communication.


While customer service hours at Walmart in Texas generally end in the 10pm-11pm range, support is still available overnight via phone, online and in self-checkout lanes. Planning your shopping trip earlier in the day and utilizing digital tools can help ensure you get assistance.

Similar Posts